Stay Connected with eBay Messages in inkFrog!
Tired of jumping between platforms to manage your eBay customer messages? inkFrog makes it simple to read and reply to messages directly within your account!
How to Enable eBay Messages
- Go to eBay → Settings.
- Toggle Enable Messages Tab to the ON position.
- Once enabled, customer messages will appear in the Messages tab in inkFrog.
Want to See eBay’s Messages Too?
If you’d like to view messages sent by eBay (like notifications or updates) in your inkFrog account:
- Toggle Import Messages Sent by eBay to the ON position.
Why Use eBay Messages in inkFrog?
Managing all your customer communication in one place saves time and keeps everything organized. It’s seamless, efficient, and designed to make your selling experience easier.
Enable the feature today and never miss a message!
Managing Your eBay Messages in inkFrog
Stay on top of your eBay messages with inkFrog’s easy-to-use interface! Here’s how to access, respond, and organize your customer communications.
Accessing Messages
Navigate to eBay → Messages to view your inbox.
- Pro Tip: If you see a blue arrow on the right side of a message, it means you’ve already replied to it.
How to Reply
- Click on the message subject to open it.
- Enter your response.
- Select Save to send your reply.
Additional Actions
While viewing a message, you can use the Messages button to:
- Mark as Unread
- Flag or Unflag a message
- Delete the message
- Move the message to a specific folder
Filtering Your Messages
Use filters to sort and organize your inbox:
- eBay Account: View messages by account.
- Received At: Filter messages by date received.
- Status Is: Show messages by status (read, unread, etc.).
- Replied To: Filter by whether you’ve replied or not.
- Page Size Is: Adjust the number of messages displayed per page.
Organizing with Folders
Keep your inbox tidy by managing folders:
- Create custom folders for specific message types.
- Select a folder to view messages stored there.
With these tools, managing your eBay communications is efficient and stress-free. Organize your messages like a pro today!
Was this article helpful?