Master, Shipping, Return, Listing, and Payment Profiles
Master Profiles
Streamline Your Listings with Master Profiles!
Master Profiles are your go-to tool for creating consistent, efficient listings on eBay. These profiles allow you to prefill all available fields on the create listing page, saving you time and effort every time you list a product.
Master Profile Features:
- Create, Edit, Rename, Copy, or Delete
- Manage your profiles with ease. You can create new profiles or adjust existing ones as needed.
- Note: Master profiles are used to create new listings, not to edit existing ones.
- Attach Sub Profiles
- Master profiles allow you to link sub profiles (like shipping, payment, return, and listing profiles) to ensure all your details are consistent across listings.
- Creating a Master Profile
- When you create a new master profile, you’re automatically taken to the create new listing page.
- Fill out as much or as little as you’d like—then click Save → Save as a Master Profile.
- Name your profile, add an optional description, and choose whether to overwrite an existing profile.
- Hit Save Profile, and your master profile is ready to be used for future listings!
Profile Settings:
- Profile Name 🏷️
- Keep it memorable and easy to identify. Remember, the profile name is only visible to you—not your customers.
- Description ✏️
- Add an optional description to remind yourself of the profile’s purpose. This is also for your eyes only.
- Save as Existing Profile 🔄
- This option allows you to overwrite an existing profile with your new changes—perfect for updates.
Once saved, your master profile will be available to prefill the create new listing page, making it easier than ever to create listings with consistent details across your store.
Shipping Profiles
Create Shipping Profiles for Seamless eBay Listings!
Shipping profiles let you streamline your shipping process for both new and existing eBay listings. With just a few clicks, you can create a custom shipping experience that saves you time and keeps your customers happy.
Shipping Profile Features:
- Create, Edit, Rename, Copy, Delete, and View Listings
- Easily manage your shipping profiles and keep track of which listings are linked to each profile.
- You can use shipping profiles to edit existing listings or create new ones.
Creating a Shipping Profile
When creating a new shipping profile, be sure to fill out all the required fields to ensure your shipping process is as smooth as possible.
- Profile Name 🏷️
- Choose a memorable name that will be easy for you to identify. Remember, this name is for your eyes only—not visible to customers.
- Description 📝
- Add an optional description to remind yourself of the profile’s details. This will also be private.
- Select Your eBay Account and Market 🌍
- Choose the eBay account and market this profile will apply to.
- Choose Your Shipping Type 🚚
- Select from Flat, Calculated, or a combination, based on whether you ship domestically only or also internationally.
- Select Your Handling Time ⏳
- Set a realistic handling time, which is the period between receiving payment and getting your product to the carrier. Be sure not to overpromise.
- Choose Domestic Shipping Services
- Pick the Domestic Shipping Services you want to offer. You can even Add additional shipping services for more customer choice at checkout.
- Choose International Shipping Services
- If you ship internationally, select your services here. If not, simply leave the international setting unchanged.
- Save
- Once all the details are set, hit Save, and your shipping profile will be ready to use!
Return Profiles
Simplify Returns with Custom Return Profiles!
Return profiles help you set up consistent return policies for your listings, making it easier to manage returns for both new and existing eBay listings.
Return Profile Features:
- Create, Edit, Copy, Delete, and View Listings
- Manage your return profiles easily and see which listings are linked to each profile.
- Return profiles are used to create new listings and can also be applied to edit existing ones.
Creating a Return Profile
When creating a new return profile, be sure to complete all the necessary fields to ensure a smooth return process for you and your customers.
- Profile Name 🏷️
- Choose a memorable name that’s easy to identify. This name is for your eyes only—not visible to your customers.
- Description 📝
- Add an optional description to remind yourself of the profile’s details. Again, this is private and not visible to buyers.
- Select Your eBay Account and Market 🌍
- Choose the eBay account and market this profile will apply to.
- Set Up Default Return Policy Settings 🔄
- If you accept returns, leave the returns accepted box checked. If you don’t, uncheck it.
- Select Domestic and/or International Return Policy Settings 🌎
- Choose whether you want the return policy to apply domestically, internationally, or both.
- Set Return Timeframe ⏳
- Choose the number of days an item can be returned. eBay recommends 30 days for the best customer experience.
- Refund and Return Shipping 💵
- Choose how the refund will be issued and who will pay for return shipping—you or the buyer.
- Save 💾
- Once you’ve completed all the settings, hit Save, and your return profile will be ready to use!
Listing Profiles
Create Listings Faster with Custom Listing Profiles!
Listing profiles make it easy to manage and streamline your eBay listings, both for new and existing items. Save time by pre-filling key details and ensure consistency across your product listings.
Listing Profile Features:
- Create, Edit, Rename, Copy, Delete, and View Listings
- Easily manage your listing profiles and track which listings are linked to each one.
- Listing profiles can be used to create new listings and edit existing listings.
Creating a Listing Profile
Follow these steps to create a new listing profile that will save you time and effort when creating future listings.
- Profile Name 🏷️
- Pick a memorable name that’s easy to identify. This name will be for your eyes only—not visible to your customers.
- Description 📝
- Add an optional description to remind yourself of the profile’s purpose. This is private and not shown to buyers.
- Select Your eBay Account and Market 🌍
- Choose the eBay account and market this profile will apply to.
- Select eBay Category 🛒
- Choose the eBay category that best fits your item to ensure the right audience sees your listing.
- Enter Item Location 📍
- This is the location your item ships from, not necessarily your personal address, but the shipping origin.
- Additional Information (Optional) 🛠️
- You can also save additional optional details within the profile for faster listings.
- Save 💾
- Once all necessary fields are filled, click Save, and your listing profile will be ready to use!
Payment Profiles
Simplify Payments with Custom Payment Profiles!
Payment profiles allow you to streamline your payment settings, ensuring consistency and saving you time with every listing. Whether you're creating a new listing or editing an existing one, payment profiles keep everything organized.
Payment Profile Features:
- Create, Edit, Rename, Copy, Delete, and View Listings
- Easily manage your payment profiles and see which listings are linked to each one.
- Payment profiles are used to create new listings and edit existing listings.
Creating a Payment Profile
Follow these simple steps to create a payment profile that suits your needs and makes listing easier.
- Profile Name 🏷️
- Choose a memorable name that’s easy to identify. This name will be for your eyes only—not visible to your customers.
- Description 📝
- Add an optional description to help identify the profile’s purpose. This will remain private.
- Select Your eBay Account and Market 🌍
- Choose the eBay account and market this profile will apply to.
- Enter Your PayPal Email Address 💳
- Add your PayPal email address (if applicable). This is where payments will be processed.
- Choose Accepted Payments & Taxes 💰
- Select the payment methods you accept and any taxes you may need to include.
- Checkout Instructions 🛒
- Optional: If your item requires special circumstances (like a custom-made product with a long processing time), add checkout instructions to notify buyers.
- Save 💾
- Once all the necessary fields are filled, hit Save, and your payment profile will be ready for use!
Note: You do not need to make any changes to the payment profile if you're using eBay’s Managed Payments.
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