Staff Accounts
To control access in inkFrog for employees or virtual assistants, consider establishing staff accounts. Permissions can be customized for each staff account, allowing individuals with access to the inkFrog account to have varying levels of access.
To access staff account settings, log into inkFrog, and choose Settings → Staff Accounts.
Before using staff accounts, you must assign a unique username for the staff login. If this is modified later on, the login for your staff account users will change, so please be sure to update your staff if you decide to change the username.
After saving the staff accounts username, it's time to add your first staff member!
The account owner is automatically listed on this page.
- Click the "Add User" button.
- Enter their First & Last Name, Email, Optional Phone number, and set their permissions by selecting only those areas of the account they should have access to.
- If you want them to have full access to the inkFrog account, ensure that "Limit admin access for this user" is not selected.
- Click "Send Invite."
After selecting "Send Invite," the status of the staff account will change to "invited."
The staff account member will receive an email to accept the invitation and set a password of their choosing.
Options are available to delete the staff account member and resend the invitation if necessary.
Once the staff account member receives the email invitation, they should click "Accept Invitation" within the email.
Accepting the invitation will lead the staff account member to a page to finalize the account details.
Once the account details are updated, they can select "Create account."
The staff account member will receive another email confirming the account creation.
This email includes the username and the login link for the staff member.
The login link is distinct from the account owner's login and will remain constant for every staff account member created (unless you change the unique username, in which case the login link will change).
It is advisable for your staff account members to bookmark this link for convenient access.
After the staff account member completes the account creation, the status will change to active in the staff accounts settings page.
To edit the staff account information at any time, access the settings, click on the name of the staff account user you need to update, make the changes, and then save.
To remove a staff account member at any time, select the trash button to the right of their name.
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