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Clarification for Login Link Sent in Staff Account Invitation Acceptance Email

Account owners noticed an issue with inkFrog staff account members not being able to log into the account after accepting the staff account emailed invitation.

We've recently released an update to the text included in the staff account email, making staff account members aware that they should save the emailed link for logging into inkFrog since staff accounts are unable to use the inkFrog account owner (admin) login.  

This URL is unique per inkFrog account and may be changed by the inkFrog account owner. If it's changed, please update all staff account members since they all use the same staff account login URL.

Example

Congratulations on activating your inkFrog Open staff account.

Keep a copy of this email for your records since it contains important information to access your account and consider bookmarking the Login URL which is specific to this staff account.

User Name:  staffmember

If you have any troubles accessing your account, please contact the account owner.

Learn more about using staff accounts with inkFrog